Tuesday, December 23, 2008

To My Anonymous Neighbor....

We appreciate your business, and we understand with all of the choices to pick from you chose to dine at Salt, and really we do appreciate that. We bust our ass every single day 24/7 to try to make sure that EVERYONE enjoys themselves at Salt and that everything is done right. That being said, when I read your blog I was pretty upset. I spoke with our manager about the situation and was told that everything was fine when she had returned to the table to check on things (after the scallops were sent back). Had there still been a problem we certainly would have rectified it by either giving you something else, or the least to have removed it from the check. I just ask that next time, whether it is at Salt or anywhere else, allow the business the opportunity to made good on whatever the complaint may be. Again, we pride ourselves on people enjoying themselves at Salt, we make our living making people happy. Sorry about your time Friday!

b.

No comments: